VALUE ADDED SERVICES

A value-added service (VAS) is offered to amplify the customer experience by complementing the core service. A value-added service offered to customers helps in enhancing customer loyalty, enable long term relationship of trust, and making the products & services more enticing to consumers.

In view of changing dynamics & customer preferences, along with socio economic compliances, Tata Power Delhi Distribution Limited created a bouquet of Value Added services for delighting its customers with “behind the meter services” by understanding the customers “stated” & “unstated” needs. Major focus is to make the customers optimise their energy usage and to make judicious use of energy with enhanced safety and comfort.

ENERGY EFFICIENT PRODUCTS

Optimum utilization of available resources comes under the ambit of Energy Efficiency. Energy efficiency is one of the easiest ways to eliminate energy waste and lower energy costs. It is also one of the most cost-effective way to combat climate change, clean the air we breathe, help families meet their budgets, and help businesses improve their bottom lines.

Tata power-DDL has collaborated with renowned brands like Crompton, EESL, Halonix, and Voltas to provide the customers various Energy Efficient Products at discounted rates from its broad spectrum of product portfolio.

These energy efficient products are highly variable and span many categories of consumer products, Tata Power-DDL offers BEE Star rated products to its customers, which helps them to be more energy efficient and reduce energy bills, the usage of energy efficient products also helps in sustaining the environment.